Question 1

Should you use a physical SIM or eSIM in Europe?

Accepted Answer

An eSIM is often more convenient for travellers as you don’t need to physically swap SIM cards; simply scan the QR code and activate your SIM. This digital option is especially helpful for multi-country trips, as it allows you to seamlessly connect to local networks across Europe.

Physical SIMs are a great option if your device isn’t eSIM-compatible or if you prefer having a tangible SIM card.

Question 2

How do I know which eSIM plan suits my needs?

Accepted Answer

Think about how much data and call time you’ll need for your trip. For heavy data use, such as streaming or frequent navigation, a larger data plan might be suitable. For regular calls, choose a plan that includes minutes for calling and texting.

Pick a plan that’s perfect for your adventure. With SimCorner, we offer a full range of options to suit light, moderate, or heavy usage patterns.

Question 3

Can I order my SIM card when I'm in Europe?

Accepted Answer

Yes, if you’re already in Europe, you can still order an eSIM from SimCorner and have it delivered digitally straight away. Once you make your purchase, we’ll send a QR code to your email that you can scan to activate. Set up is quick and simple, and you can adjust your data and call needs mid-trip if needed.

Question 4

What network providers do the SIM cards use in Europe?

Accepted Answer

SimCorner’s Europe SIM cards connect to reliable, high-quality local providers like Bouygues Telecom and Orange. They promise excellent coverage and consistent service wherever your travels take you, across urban and rural areas alike.

Question 5

How do Travel SIM cards for Europe work?

Accepted Answer

At SimCorner, our European SIM Cards work like any other SIM card, and are available in standard, micro and nano versions. The Europe Phone SIMs can only be used in mobile phones, whilst our Europe Data Only SIMs can be used in a number of devices, including mobile phones, tablets and dongles. Simply place the SIM card into the device and the SIM will already be ready to work. Your plan will begin from the arrival date you provide, so ensure that this date is as close to your trip as possible. Our Europe travel SIM cards also work in the UK.

Question 6

How to buy Travel SIM cards for Europe in Canada?

Accepted Answer

If you’re looking for the best SIM cards for Europe in Canada, you’ll find them at SimCorner! SIM cards can be bought from other various providers, online. However,  these SIM cards are often more than retail price or what we charge for the same bundle or require the payee to sign at least a year-long contract,  which is not ideal for people looking to stay only for 30 days or few months. There are also various pay-as-you-go options, but the cost of these can quickly add up

Question 7

How can I choose the right Europe SIM card for my needs?

Accepted Answer

You can explore SimCorner's Europe SIM card collection, each designed to cater to specific data preferences. Whether you need 12GB or a massive 500GB of data, we have options to suit your travel plans.

Question 8

How easy is it to set up and start using the SIM cards in Europe?

Accepted Answer

Setup is straightforward. For physical SIM cards, simply insert the SIM into your device—it should connect automatically upon arrival in Europe. For eSIMs, scan the provided QR code in your phone’s settings and you’ll be ready to connect. Always follow the detailed setup instructions that are included, and call our support team to assist if needed.

Question 9

How do I know if my SIM card has been activated properly?

Accepted Answer

Your device should display a network signal and may indicate the carrier name once you insert or activate the SIM. When you see a network connection, your SIM card is ready for use. Struggling to find a connection? Try restarting your device or checking if roaming is enabled. For further help, contact our support team.

Question 10

I can't get my European SIM card to work.

Accepted Answer

First, ensure you’ve followed the setup instructions carefully. Make sure roaming is enabled on your device and try restarting it. If issues persist, our support team is available 24/7 to troubleshoot and help you resolve any activation or connectivity problems.

Question 11

What should I do if I need assistance with my Europe SIM card from SimCorner?

Accepted Answer

If you require assistance with your Europe SIM card purchased from SimCorner, our dedicated customer support team is ready to help. You can reach out to us through the contact us link above or menu tab (if you access our website on your mobile) , and we'll be happy to assist you.

Question 12

Can I keep my Australian number with a Europe SIM card?

Accepted Answer

Your Europe SIM card will assign you a new European number, which helps keep your communication seamless within Europe. If your device supports dual SIMs, you may be able to keep your Australian number active so you can receive calls and messages on both numbers while travelling.

Question 13

How do I top up my SIM card balance?

Accepted Answer

Topping up depends on the specific SIM card plan. Some of our Europe SIMs allow you to add data or extend validity, while others come with a set data and call allowance for a specified duration.

Check your plan details for top-up options.

Question 14

How long do the Europe SIM cards remain activated?

Accepted Answer

The activation period varies based on the plan you choose. Be sure to check your plan’s details and select one that matches the length of your trip.

Question 15

Do I get charged international rates when using my Europe SIM card?

Accepted Answer

No, our Europe SIM cards are prepaid with set allowances, meaning there are no additional international roaming fees when used within covered European countries. Calls, texts, and data usage are all included in the package, so there’s no surprise charges.

Question 16

Do I get unlimited calls and texts in Europe?

Accepted Answer

Some of our Europe SIM cards offer unlimited calling and texting within Europe, while others have a specific call and text allowance. Choose a plan based on how much you plan to use calling and messaging features.

Question 17

I still have credit but used up my call, text, and data limits. Can I continue using my phone?

Accepted Answer

If you’ve used up your allowances but still have credit, some plans may allow continued access at reduced speeds or additional charges for extra usage. You may also have the option to add more data or call minutes depending on your plan.

Question 18

Can I make calls and send texts from all the Europe SIM cards you offer?

Accepted Answer

Some of our Europe SIM cards are data-only, while others include calls and texts. Check the plan details for each option to ensure it meets your needs for calls, texts, or data.

Question 19

Do the Europe SIM cards work in the UK?

Accepted Answer

Yes, most of our Europe SIM cards provide coverage in the UK in addition to other European countries.

Question 20

Which countries in Europe can you use the SIM cards in?

Accepted Answer

SimCorner’s Europe SIM cards provide coverage across most of Europe’s popular destinations. Included in the SIM is France, Germany, Italy, Spain, the UK, and many more. Some SIM cards even cover additional non-EU countries like Norway and Switzerland.

Question 21

What phones are compatible with the Europe SIM card?

Accepted Answer

Most unlocked mobile phones and devices are compatible with the Europe sim cards.

Question 22

Can I use the Europe SIM cards on my tablet/iPad?

Accepted Answer

No, you cannot use our data-only SIMs and eSIMs with tablets or iPads.

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